Frequently Asked Questions - Contact us for any further questions!


What is an escape room?

An escape room is a physical adventure game in which participants work as a team to solve a series of puzzles and find clues. You have one hour to decipher the clues and solve the room.


What is Augmented Reality?

Augmented Reality (or AR) is a technology in which digital images and models are projected onto a real world camera. Common applications that use this technology include Snapchat (filters), Facebook camera, Pokemon Go etc.


Can my kids come?

Yes. Although some of the bigger puzzles will be challenging to solve, there are many smaller puzzles that contribute. The smaller puzzles would be suitable for even kids to solve.


How do I pay?

For convenience, payment will be online. Customers will pay as a group total and can use PayPal or simply a debit or credit card. We want to ensure that as soon as you show up you can start your escape room experience!


Are there any discount days?

Yes, every Monday the price will be 30% off and Tuesday and Wednesday the price will be 20% off. Other discount days besides Wednesday and Thursday will be posted on our Facebook and Instagram pages (links at the bottom of the page).


Why is there a minimum of 4 people?

Our goal is to offer a quality escape room experience. Having less than 4 people could make solving the room too difficult with the hour-long time constraint. The maximum of 10 people is to prevent overcrowding of the room.


When should I show up?

Please show up 15 minutes prior to your scheduled time slot. This is to ensure that all customers can start on time with enough of a break in between for the employees to set up the room for the next customers.